Distance Sales Contract

Patirti.com
DISTANCE SALES CONTRACT
ARTICLE 1: PARTIES
1.1.SELLER:
Title: patirti.com - PATIRTI TEXTILE JOINT STOCK COMPANY
E-mail: info@patirti.com.tr
Phone: 0(850) 840 0048
1.2 BUYER:
Within the scope of this contract, the BUYER is the person who places an order on the www.patirti.com website. The address and contact information of the BUYER used when registering or placing an order will be taken into account.
ARTICLE 2 DELIVERY
2.1) In orders placed with CASH ON DELIVERY, everyone who accepts this contract is deemed to have declared in advance that he/she will receive his/her order in full. In cases of orders not received, the SELLER may claim legal rights from the BUYER.
2.2) SELLER tries to send its shipments to the regions where Sürat, Yurtiçi, Mng, Ptt and Aras Cargo branches are located within one week at the latest, but in some regions there may be delays due to cargo. patirti.com is not responsible for delays or non-delivery.
ARTICLE 3 DELAY INTEREST
3.1) Since the payment will be made in advance or by credit card, no late payment interest will be applied by the SELLER.
ARTICLE 4 GENERAL PROVISIONS
4.1) The BUYER declares that he/she has read and is informed about the basic characteristics, sales price, payment method and preliminary information regarding delivery of the contractual product on the www.patirti.com website and has made the necessary confirmation electronically. By confirming the Preliminary Information electronically, the BUYER confirms that he/she has obtained the address that should be given to the BUYER by the Seller before the conclusion of distance contracts, the basic features of the ordered products, the Turkish Lira price of the products including taxes, payment and delivery information correctly and completely.
4.2) The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal 30-day period.
4.3) The shipping fee will be paid by the BUYER. The SELLER cannot be held responsible for any problems encountered by the shipping company during the delivery of the product to the BUYER and for the failure to deliver the ordered product to the BUYER.
4.4) The SELLER is responsible for the delivery of the contractual product in a sound, complete manner, in accordance with the specifications specified in the order and with warranty documents and user manuals, if any.
4.5) SELLER may supply a different product of equal quality or price or may cancel the order with the knowledge of the BUYER by informing the BUYER and obtaining his/her explicit approval before the expiration of the performance obligation arising from the contract.
4.6) If the SELLER cannot fulfill its contractual obligations in the event that the fulfillment of the ordered product or service becomes impossible, it shall notify the consumer of this situation before the expiration of the contractual obligation and refund the total price to the BUYER within 10 days.
4.7) For the delivery of the product, the Preliminary Information Form must be confirmed electronically. If the product price is not paid for any reason or is cancelled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.8) If the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons for reasons not caused by the BUYER's fault after the delivery of the product, the BUYER must return the product to the SELLER within 3 days, provided that it has been delivered to him. In this case, the shipping costs will be covered by the BUYER.
4.9) If the SELLER cannot deliver the contracted product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, the SELLER is obliged to notify the BUYER of the situation. In such a case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the contracted product with a similar one, if any, and/or postponement of the delivery period until the elimination of the impeding situation. If the BUYER cancels the order, the total amount paid by the BUYER shall be paid to the BUYER in cash and in a single payment within 10 days. In payments made by the BUYER with a credit card, the product amount shall be returned to the relevant bank within 7 days after the order is cancelled by the BUYER. Since the reflection of this amount to the BUYER's accounts after its return to the bank is completely related to the bank transaction process, the BUYER accepts in advance that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected in the BUYER's account by the bank.
4.10) If the SELLER publishes situations containing special conditions other than the general sales conditions on www.patirti.com, the buyer is deemed to have read and accepted these conditions.
4.11) The BUYER expressly and freely consents to the collection, use, transfer and other processing of his/her personal data when placing his/her order. He/she has the right to reach the user for communication, marketing, notification and other purposes via letter, e-mail, SMS, telephone conversation and other means through the address, e-mail address, fixed and mobile telephone lines and other communication information specified when placing his/her order and updated by him/her later. By accepting this agreement, the User accepts and declares that the SELLER may engage in the above-mentioned communication activities towards him/her unless there is a written notification to the contrary.
ARTICLE 5 RIGHT OF WITHDRAWAL
In distance contracts related to the sale of goods, the BUYER may exercise the right of withdrawal from the contract by rejecting the goods within 7 (seven) business days from the date of delivery of the product to him/her or to the person/institution at the address he/she has indicated, without assuming any legal or criminal liability and without giving any reason. In distance contracts related to the provision of services, this period begins on the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer before the expiration of the right of withdrawal period. Expenses arising from the exercise of the right of withdrawal belong to the SELLER.
In order to exercise the right of withdrawal, it is required that the SELLER be notified by registered mail, fax or e-mail within 7 business days and that the product has not been used within the framework of the provisions of Article 6. In case of exercising this right,
a) The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Returns of orders whose invoices are issued in the name of institutions cannot be completed unless a RETURN INVOICE is issued.)
b) Return form,
c) The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.
d) The SELLER is obliged to return the total price and the documents that bind the buyer to the BUYER within 10 days at the latest from the date of receipt of the notice of withdrawal and to take back the goods within 20 days.
e) If the value of the goods decreases or return becomes impossible due to a reason caused by the BUYER's fault, the BUYER is obliged to compensate the SELLER for the damages in proportion to his fault.
f) If the amount falls below the campaign limit set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
ARTICLE 6 PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
According to the Regulation, it is not possible to return goods that are prepared in accordance with the BUYER's wishes or clearly in line with his personal needs, that are not suitable for return due to their nature, that are at risk of rapid deterioration or whose expiration date has passed, and sound or image recordings, software programs and computer consumables, provided that the packaging has been opened by the BUYER.
ARTICLE 7 AUTHORIZED COURT
In the implementation of this contract, the Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchased the goods or services and where he/she resides are authorized up to the value declared by the Ministry of Industry and Trade.
The SELLER may apply for complaints and objections to the consumer problems arbitration committee or consumer court where the SELLER purchased the goods or services or where the SELLER resides, within the monetary limits determined by the Ministry of Industry and Trade of the Republic of Turkey in December of each year. Information regarding the monetary limit is provided below.
Effective as of 1/1/2012:
a) The upper monetary limit regarding the binding nature of the decisions of the arbitration committees for consumer problems in the 5th and 6th paragraphs of the amended 22nd article of the Law No. 4077 on the Protection of Consumers or the lower monetary limit regarding the evidence in the consumer courts is 1,161.67 TL,
b) In the third paragraph of the 5th article of the Regulation on Arbitration Committees for Consumer Problems, published in the Official Gazette dated 1/8/2003 and numbered 25186, the lower monetary limit regarding the duty and authority of provincial arbitration committees operating in provinces with metropolitan status to hear disputes is 3,032.65 TL.
This Agreement has been made for commercial purposes.